Privacy Policy

Introduction

North Loop Coffee Roasters ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information we collect

We collect information in several ways:

• Contact forms: When you fill out our wholesale inquiry form, we collect your business name, your name, email address, phone number, and message.
• Cookies and tracking: We use cookies and similar technologies to understand how you navigate our site and to improve your experience. This includes analytics cookies through Google Analytics.
• Server logs: Our web server automatically logs your IP address, browser type, device type, and pages visited.
• Google reCAPTCHA: We use Google reCAPTCHA on forms to prevent abuse. Google's Privacy Policy applies to reCAPTCHA data collection.

How we use your information

We use the information we collect for the following purposes:

• To respond to your wholesale inquiries and provide you with pricing information
• To send you confirmation emails related to form submissions
• To understand site traffic patterns and improve our website
• To comply with legal obligations

Cookies

Our website uses cookies to remember your consent preferences and to track analytics data. You can disable cookies through your browser settings, though some site functionality may be affected. We provide a cookie consent banner on first visit to allow you to accept or decline non-essential cookies.

Third-party services

We use the following third-party services that may collect data:

• Google Analytics: Tracks website traffic and user behavior. Google's Privacy Policy
• Formspree: Processes form submissions securely. Formspree's Privacy Policy
• Google reCAPTCHA: Prevents automated abuse. Google's Privacy Policy

Data retention

We retain your contact information for as long as necessary to respond to your inquiry and to maintain business records, typically for 3 years. Analytics data is retained per Google Analytics' default retention policy.

Your rights

Depending on your location, you may have the following rights:

• EU residents (GDPR): You have the right to access, correct, erase, restrict processing, data portability, and object to processing of your personal data.
• California residents (CCPA): You have the right to know what data is collected, to delete your data, to opt out of data sales, and to non-discrimination for exercising these rights.

To exercise any of these rights, please contact us at hello@northloopcoffee.com.

Children's privacy

This website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will delete such information immediately.

Security

We implement industry-standard security measures to protect your data, including HTTPS encryption for all data transmission. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date. Your continued use of this website following such changes constitutes your acceptance of the updated Privacy Policy.

Contact us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: